Privacy Policy
Your privacy matters. Here's how we handle your data.
Last updated: March 2026
1. Information We Collect
When you use India eFiling's services, we collect the following types of information:
Personal Information
- Full name, email address, phone number
- PAN number, Aadhaar number (for filing purposes only)
- Business name, GST number, and registered address
- Bank account details (for filing purposes only)
Documents
- Identity documents (PAN Card, Aadhaar Card)
- Address proof documents
- Financial documents (Form 16, bank statements, invoices)
- Business registration documents
Usage Data
- Browser type, IP address, device information
- Pages visited, time spent on site
- Referral source and navigation patterns
2. How We Use Your Information
We use your information exclusively for:
- Processing your tax filings and registrations with government portals
- Communicating with you about your application status
- Providing customer support and responding to inquiries
- Sending important compliance reminders and due date notifications
- Improving our services and user experience
3. Data Security
We employ enterprise-grade security measures to protect your data:
- 256-bit AES encryption for all data in transit and at rest
- Secure cloud storage with automatic backups and geographic redundancy
- Role-based access control — only authorized professionals access your data
- Regular security audits and vulnerability assessments
4. Data Sharing
We do not sell, rent, or trade your personal information. Your data is shared only with:
- Government portals (GST portal, Income Tax portal, MCA) — as required for filing
- Authorized Chartered Accountants on our team — for processing your filings
- Law enforcement — only when legally required by court order
5. Data Retention
We retain your data for as long as required to provide our services and comply with legal obligations. You can request deletion of your data by contacting us at Indiaefilings9525@gmail.com.
6. Cookies
Our website uses essential cookies to ensure proper functionality. We do not use tracking cookies or share cookie data with third parties.
7. Your Rights
You have the right to:
- Access your personal data held by us
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Withdraw consent for data processing
8. Contact Us
For any privacy-related concerns, contact us at:
Email: Indiaefilings9525@gmail.com
Phone: +91 7708 158 204
Address: 2nd floor, Raja Building, Asampu road, opp. Canara Bank ATM, Vadasery, Nagercoil, Tamil Nadu